Frequently asked questions

  • We’re based in Dorset, England and handcraft all our products and designs in house.

  • Orders are dispatched Monday to Friday.

    Due to the nature of our products, please make sure you are in to receieve the product from the courier. If unable to be in, please make arrangements through the DHL website for special instructions on where to store the delievery until you can receive it.

  • Our payment options include:

    • Credit Cards: We accept major credit cards, such as Visa and MasterCard, for seamless transactions.

    • Debit Cards: To provide you with flexibility, we also welcome debit card payments. Debit cards affiliated with Visa and MasterCard networks are accepted.

    • Apple Pay

  • UK

    Please see our Return and Refund policy for more details.

    Other Countries

    At present, we’re not able to deliver our products to any other countries. We are hoping to soon be able to offer this soon and are working hard to get this in place!